Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 20 of 36 for “"Apologies"”.
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Sorry states : apologies in international politics
Are apologies and other acts of contrition necessary to reduce threat and build trust between former adversaries? This has become an accepted conventional wisdom, despite the fact that the effects of contrition have not yet been tested. This dissertation outlines and tests an "apology theory" of …
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Variation in the performance of speech acts in Peninsular Spanish: apologies and requests
… to more severe, to elicit natural responses for apologies and requests. Forty participants from Castile and Andalusia were interviewed, and the data were coded to examine the differences in speech act realizations and the use of specific discourse features. The participants’ responses were …
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Our Identities Are Different: Unpacking the Presence and Absence of Organizational Identity in Corporate Apologies
Corporate public apologies are becoming increasingly common, despite consumers' apparent, widespread dissatisfaction with the statement that they are given. Following Goffman's (1971) classification of accounts and apologies, I argue that public demands for an apology may include an implicit demand …
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Common = Ineffective? A Replication Attempt of the Normative Dilution Effect in the Context of Apologies
… its communicative value matters. Intergroup apologies offer a compelling test case for this effect, as conveying sincere motives is key to their effectiveness in promoting forgiveness. To date, only one quantitative study (Okimoto et al., 2015) has tested this effect. In two experimental …
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Apology : a content analysis of public school district apologies in race-related incidents and crises.
… will work to analyze the content of public apologies and statements from 32 public school districts which have faced race-related crises in the last several years. In particular, this study aims to answer three questions for each study: • RQ1: Are statements more/less likely to include …
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Politeness in context: the case of apologies and requests of a South African isiZulu speaking community
… realisation of the speech acts of requests and apologies focusing on the variables of age, status and social distance. In order to achieve triangulation, qualitative and quantitative methods of data collection were used. These comprised of observation of domestic and educational contexts, …
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The Pragmatics of Apology Speech Act Behaviour in Iraqi Arabic and English
… at examining the strategies and functions of apologies produced by two groups of participating speakers as well as their perceptions of apology. This study is significant and necessary for the field of pragmatics and politeness theories. It represents a new cultural study that has not been …
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The speech act of apology : a linguistic exploration of politeness orientation in British and Jordanian culture
… an investigation of the realisation patterns of apologies in British English and Jordanian Arabic, this study presents an account of politeness phenomena in Jordanian culture as compared to British culture. A comparison is thus made between the British conceptualisation of the pragmatic notions …
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Evaluating the explicit pragmatic instruction of requests and apologies in a study abroad setting : the case of ESL Chinese learners at a UK Higher Education institution
… focused on the speech acts of requests and apologies, and the effects of differentiated training materials, i.e., paper-based versus computer-based tasks. Instructional effects were compared to a control group receiving no instruction to further investigate the extent to which exposure to …
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Apologising for organisational misconduct: the journey towards stakeholder reconciliation
… begins with apology. But while organisational apologies have proliferated, many have failed to generate full, or even partial, reconciliation with stakeholders. Despite the significant attention that these phenomena have received from management scholars, the challenges and complexities …
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Examing the effects of apology and compensation on participants' perceptions of exonerees.
… exoneree sex. Study Two examined the impact of apologies on perceptions of exonerees based on the type of apology issued and the factor that lead to their wrongful conviction. Participants` ratings of responsibility and anger indicate negative perceptions of individuals who falsely confess. The …
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Talking as restorative justice : a conversation analysis of victim-offender meetings
… Through thequestion-answer framework, some apologies were directed at victims and included ademonstration of remorse and received a response. Other apologies were directed atfacilitators with no demonstration of remorse, resulting in no response from victims. Theseapologies were less …
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Iatrogenic Harm : Redress and the NHS
… theoretically offer, inter alia, explanations, apologies and undertakings to repair. Careful consideration of both systems reveals that in their present unconnected form, insufficient congruence obtains between what aggrieved patients with complex needs require and what they receive.<br/>Lack of …
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A dynamic approach to social interaction: Synthetic immersive environments & Spanish pragmatics.
… (i.e., their ability to perform requests and apologies in Spanish). SIEs are engineered spaces which integrate the many benefits of online gaming to produce explicitly, educationally-related outcomes in simulated, relevant, interactional contexts. The results of this study address two …
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Operation Iraqi Freedom Two: March 2004 to March 2005
… as a front-line combat tanker. I make no apologies for my bluntness, for as Tim O'Brien says in The Things They Carried, in war there is “no redemption.”
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Observer Retaliation: How Apology Components Affect Observing Customers' Negative Word-of-Mouth and Patronage Intentions
… literature, the present research examines how apologies influence observing customers’ negative word-of-mouth and return intentions. Four apology components (timeliness, accepting responsibility, initiation, and remorse) were examined. In addition, three blocking variables (gender, moral …
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Self-Consciousness: a novel story
… than a literary scholar, so I make my apologies in advance if what follows seems at times inappropriately confessional, but I'm afraid that my interest in the subject is less academic than it is personal. Though it was never included as part of his academic work, the attached typescript …
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Child life-directed versus parent-directed distraction to reduce pain and distress during an immunization in preschool age children
… they provided the least amount of reassurances, apologies, and criticisms which correlated with a decrease in pain and researcher reported anxiety. Additionally, parent stress was highly correlated with the child's anxiety and pain. The overall pattern of results on all rating scales supports the …
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If Words Could Speak: a Discourse Analysis of Emails from Global Virtual Teams
… and agreement), (d) showing appreciation, (e) apologies, (f) demonstrating dependability, and (g) setting additional meetings. Differences in the cultures of team members did not play a role in their communication patterns. Results indicate how team members can construct shared understanding …
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