Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 16 of 16 for “"Account management"”.
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Understanding key account management
… i.e. Part 1, ‘The context of ‘Understanding Key Account Management’, positions the portfolio of work in terms of its contribution to knowledge within the literature of Key Account Management and its underlying theories, and relative to alternative research methodologies: Part 2: ‘Understanding …
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Understanding account management in professional services relationships. Conceptualising a value framework of account management from client and professional perspective in the audit, tax and management consultancy industry.
… of professional services and the role of account management has received little research attention. This thesis concerns the value of account management in professional service relationships in the audit, tax and management consultancy industry, contextualising the nature and value of …
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Social capital, relationship quality and key account management effectiveness: a relational perspective
In recent years, key account management (KAM) has been increasingly accepted in the business-to-business market as an approach concerned with establishing and sustaining long-term relationships with a supplier’s most important business customers. Due to the considerable benefits that are associated …
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A re-evaluation of the relevance to key account management to the UK higher education sector
This research set out to explore the nature of business-to-business (B2B) relationships in the UK higher education postgraduate sector. More specifically, it sought to address the strategic issue of how relationships between a UK business school (in this case, Nottingham Business School) and its …
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The impact of relationship selling on the sales force control function.
Sales management control and sales force performance has received substantial attention by researchers in the past decades. Researchers have been investigating the construct of sales control, its antecedents and its consequences on both the individual sales person and on sales force performance. …
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Perspectives on the management of customer/supplier relationships in a business-to-business, capital goods environment.
… customer satisfaction and customer relationship management before finding expression in the Service-Profit Chain model. The application of this model to a business-to-business environment is carefully considered throughout. From a wide client base, not all customers could be accommodated in the …
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Use of modular web developments to ease the language barrier of Hypertext Processing and Structured Query Language by Jarrell Dwayne Johnson.
… capabilities of events planning, user account management, mass electronic mailing systems, and form and survey creation. Prerequisites to using the modules are reduced to only needing a pre configured database and its associated credentials. In using a multi-step process to install each …
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The Development of Influencing Factors on the Integration of Marketing and Sales
… the study (Part B).The study (Part A) took into account the perception of Marketing, Sales, and Key Account Management with regard to their relationship. The most important finding from the study (Part A) is that Marketing, Sales, and Key Account Management do not have a significant different …
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Algorithms for detecting leftover account information and extracting android programming rules
… the fundamental obstacle is the “leftover” account data retained on the server after account deletion where the data is manipulated and kept on the app’s backend servers which can be a significant privacy violation. This dissertation addresses the problem of leftover account information and …
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Accurate Player Modeling and Cheat-Proof Gameplay in Peer-to-Peer Based Multiplayer Online Games
… still allowing for reputation and authoritative account management.</p>
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Estimating Management Uncertainty for Marine Fisheries in the South Atlantic United States
… of the Magnuson-Stevens Fishery Conservation and Management Act (MSA) and the precarious state of many of the nation's fisheries, it has become essential to incorporate uncertainty in the process of setting annual catch limits (ACLs) and annual catch targets (ACTs). The accuracy with which we …
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A Systemic Analysis of the Defection Process in the Small Parcel Logistic Industry
… defection in the small-parcel industry were (a) account representation, (b) poor problem resolution, and (c) unique service offerings. These three key findings will allow companies in highly relational industries to better understand how to increase profitability and market share and reduce …
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The effect of personality, emotional intelligence and social network characteristics on sales performance: The mediating roles of market intelligence use, adaptive selling behaviour and improvisation
Today’s account management is complex. The market is extremely competitive, technology is making alternatives and low-distribution methods possible, product lifecycles are accelerating, and customers are becoming less loyal and more sophisticated while at the same time, becoming more demanding. A …
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Savings and shock-coping behavior in South Africa's metropolitan townships
… ones like funeral plans, insurance and bank accounts affects the savings behavior to the extent of improving households' shock-coping strategies. We investigated how variables like education level achieved, employment status and approach to life of the respondents influence their behavior. …
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An exploration of social media in healthcare professional practice: guidance for and medicines-related use in Gulf Cooperation Council countries.
… and compliance; professional conduct and ethics; account management and registration; specific product/service advertising. There was little emphasis on the use of social media to promote patient care and public health. Most statements were phrased in a negative manner. Guideline assessment using …
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Investigating Security Threats of Resource Mismanagement in Networked Systems
… of online resources has presented practical management challenges. Specifically, system administrators are required to carefully configure their online systems to minimize security vulnerabilities of resource management, including resource creation, maintenance, and disposal. However, …