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Showing 1 to 1 of 1 for “"AFSO21"”.
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Senior Leadership Commitment to Continuous Process Improvement for a Culture Change: A Case Study of a U.S. Air Force Organization
The United States Air Force has been attempting to create a culture of process improvement since 1987. Several studies have claimed that a culture change cannot occur without senior leadership commitment. This research study takes an Air Force organization whose senior leaders are committed to …