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University of Zululand

An evaluation of political interference in the administration of service delivery in uMlalazi Local Municipality of Kwazulu-Natal, South Africa

Abstract

dc:description.abstract

The study focused on the evaluation of political interference in the administration of service delivery in uMlalazi Local Municipality, Kwazulu Natal. The aim of the study was to identify the challenges and the concerns of municipal officials, ward committee members and politicians about political interference in their administrative duties and to highlight the impact it has on service delivery as well as come up with the possible solutions with regards to the issue of undue political interference in the administration of service delivery. This study started by reviewing the political interference in the administration of service delivery and Constitutional basis for service delivery. Thereafter, the candidate undertook original research on a valid sample of municipal officials, ward committee members and politicians of uMlalazi local municipality. Questionnaire were sent to a sample of 7 municipal officials, 3 ward committee members and 6 politicians of opposition parties domicile within uMlalazi local municipality. The researcher adopted qualitative methodology for the analyses upon which conclusions were drawn. The study describes the respondents concerns, challenges and possible solutions for the issue of political interference in the administration of service delivery. The main findings show that the majority of the respondents agreed that political interference lead to poor service delivery in uMlalazi local municipality.

Degree

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Grantor dc:publisher.institution
University of Zululand
Year dc:date.issued
2019

Author and committee

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Author dc:creator
  • Mngomezulu, Sengiwakhile

Subjects

dc:subject × 3

Rights

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Chain of custody

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University of Zululand
Base URL
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Last updated
2026-07-24
Source record
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citation

Mngomezulu, Sengiwakhile. An evaluation of political interference in the administration of service delivery in uMlalazi Local Municipality of Kwazulu-Natal, South Africa. University of Zululand, 2019.