The Use of Public Electronic Forums to Manage Conflict among Female Peers: An Explorative Study

This qualitative study explored how female college students manage conflict on public electronic forums such as social media. Semi-structured interviews were conducted with twelve female college students to investigate the process of using social media to manage conflict with peers. Data were analyzed using grounded theory analysis and the following three categories emerged: motivation, third party involvement, and remorse/regret. Participants reported a range of motivations for choosing social media to manage their conflict along with the implications that accompanied this decision. Study limitations, directions for future research, and clinical implications are discussed.

Name thesis:degree_name

Master of Science

Level thesis:degree_level

masters

Discipline thesis:degree_discipline

Human Development

Department dc:contributor.department

Human Development

Grantor dc:publisher

Virginia Tech

Year dc:date.issued

2016

Author dc:creator

• Clark, Krista Nicole

Chair dc:contributor.committeechair

• McCollum, Eric E.

Committee members dc:contributor.committeemember

• Huebner, Angela J.
• Falconier, Mariana

• conflict
• conflict management
• social media
• college students
• females
• grounded theory

Statement dc:rights

• In Copyright

Licence dc:rights.uri

• http://rightsstatements.org/vocab/InC/1.0/

Dc Identifier Other

vt_gsexam:7195

OAI identifier oai:identifier

oai:vtechworks.lib.vt.edu:10919/71369