Abstract
dc:description.abstractThis research specifically addresses the issue of construct validity as it applies to past research in the study of services. Existing empirical research efforts examining the services sector have largely produced mixed results and have consistently failed to support a theoretical framework from which a greater understanding of service organizations could be developed. This has been the case in spite of the seemingly correctness and strong theoretical support for existing models. Thus, this study did not undertake an attempt to develop a new model for understanding services, rather, the goal was to extend existing theory through operationalizing a construct valid definition of the service concept.
Degree
thesis:*- Name thesis:degree_name
- Ph. D.
- Level thesis:degree_level
- doctoral
- Discipline thesis:degree_discipline
- Human Nutrition and Foods
- Department dc:contributor.department
- Human Nutrition and Foods
- Grantor dc:publisher
- Virginia Tech
- Year dc:date.issued
- 1992
Author and committee
dc:creator, dc:contributor.*- Author dc:creator
-
- Becker, Cherylynn F.
- Chair dc:contributor.committeechair
-
- Murrmann, Suzanne K.
- Committee members dc:contributor.committeemember
-
- Minish, Roberta M.
- Olsen, Michael D.
- Murrmann, Kent F.
- Weaver, Pamela A.
Rights
dc:rights- Statement dc:rights
-
- In Copyright
- Licence dc:rights.uri
- Language dc:language.iso
- en
Identifiers
dc:identifier.*- Dc Identifier Other
- etd-09202005-091025
- OAI identifier oai:identifier
- oai:vtechworks.lib.vt.edu:10919/39441