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Virginia Tech

Digital Feedback: Trends in Constituents\' Communication with Elected Officials

Abstract

dc:description.abstract

Individuals born after 1980 are often immediately labeled with the term, "digital generation". This label assumes that young people are fluent, proficient, and constant users of digital media. This thesis explores digital communication behavior in the context of political communication. This thesis begins with an exploration of how age influences digital political communication, finding that while young people prefer digital media more so than older generations, they are less likely to utilize those media to communicate with government officials. Following the age comparison, this thesis examines race, income, and education as indicators for digital political communication. This thesis utilizes secondary data analysis of surveys collected by PEW Internet & American Life Project between 2003 and 2009. The findings herein suggest that although young people prefer digital communication in politics, the millennial generation continues to lag behind older generations in actual digital political communication behavior. Additionally, this thesis finds that young people falling into minority groups, with low-income and low-education are less likely to utilize digital political communication media than older Whites with high-income and high-education.

Degree

thesis:*
Name thesis:degree_name
Master of Arts
Level thesis:degree_level
masters
Discipline thesis:degree_discipline
Political Science
Department dc:contributor.department
Political Science
Grantor dc:publisher
Virginia Tech
Year dc:date.issued
2013

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Hickey, Chelsea Aleena
Chair dc:contributor.committeechair
  • Brians, Craig Leonard
Committee members dc:contributor.committeemember
  • Medina, Dennis Xavier
  • Kelly, Jason P.

Subjects

dc:subject × 5

Rights

dc:rights
Statement dc:rights
  • In Copyright

Identifiers

dc:identifier.*
Dc Identifier Other
vt_gsexam:1179
OAI identifier oai:identifier
oai:vtechworks.lib.vt.edu:10919/23097

Chain of custody

source
Harvested from
Virginia Tech
Base URL
vtechworks.lib.vt.edu/oai/request
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
citation

Hickey, Chelsea Aleena. Digital Feedback: Trends in Constituents\' Communication with Elected Officials. masters thesis, Virginia Tech, 2013. http://hdl.handle.net/10919/23097