The role of performance management in promoting good governance with specific reference to the Vhembe District Municipality

The purpose of the study is to evaluate how performance management advances good governance, with a particular emphasis on the Vhembe District Municipality. For towns to manage public resources effectively, efficiency and effectiveness in service delivery must be strategically pursued. This strategy is now required to guarantee high-quality services in the dynamic and ever-evolving public sector. An institution's future direction, core competencies, and values are shaped and communicated in large part by performance management, an integrated and continuous process. Thorough computerised desktop research was done to compile relevant data, and pertinent performance management-related rules and papers from the Vhembe District Municipality were evaluated and closely examined. The desktop and descriptive research designs were employed by the researcher. The collected data was subjected to thematic analysis and statistical analysis. The statistical descriptive analysis of the desktop data was conducted using International Business Machinery (IBM): Statistical Product and Service Solution (SPSS) version 28.0 computer software. The data was given in both tabular and narrative form. The main finding emanating from the study is that municipalities must develop performance management to promote good governance. It was also revealed that Vhembe District Municipality has successfully handled the demands of the community using performance management. The findings also revealed that one of the challenges affecting the effectiveness of performance management lies in the absence of well-defined performance metrics. The study recommends that implementing a robust and streamlined performance management system is crucial for optimizing organisational efficiency. The study concludes that effective performance management is crucial for the municipality to establish and monitor goals, ensuring efficient addressability of the community's needs.

Author dc:creator

• Nemutudi, N. E.

Advisors dc:contributor.advisor

• Munzhedzi, P. H.
• Nekhavhambe, M. M.

• Evaluation
• Performance
• Performance Management
• Good governance & Productivity

Statement dc:rights

• University of Venda

Language dc:language.iso

en

Repository record dc:identifier.uri

http://univendspace.univen.ac.za/handle/123456789/2759

OAI identifier oai:identifier

oai:univendspace.univen.ac.za:123456789/2759