A study of relationships between job satisfaction and organizational commitment among restaurant employees

Purpose. The purpose of this study is to gain a better understanding of the relationship of job satisfaction and organizational commitment within two locations of a national restaurant chain in Clark County, Nevada. This research attempts to uncover the basic characteristics and attitudes of food and beverage employees. Through a survey instrument, this study will reveal some of the homogeneous traits these employees exhibit; Methodology. Through the research, two questions were addressed. The first research questions was: Are there any demographic traits of these restaurant employees that significantly affect their job satisfaction? The second research question addressed was: Do restaurant employee's levels of job satisfaction significantly affect their organizational commitment? The surveys consist of demograhics, job-satisfaction, and organizational commitment components that are based on the validated Minnesota Job Satisfaction Questionnaire and the Organizational Commitment Questionnaire. The demographics collected consisted of employee characteristics such as age, tenure, educational level, marital status, position, years in foodservice, and hours per week. The first question was answered through several unbalanced factorial ANOVAs. The second research question was analyzed using several first order multiple regression analyses. (Abstract shortened by UMI.).

Name thesis:degree_name

Master of Science (MS)

Level thesis:degree_level

Thesis

Discipline thesis:degree_discipline

Hotel Administration

Grantor dc:publisher

University of Nevada, Las Vegas

Year

2000

Author dc:creator

• Vondrasek, David Anthony

Contributors dc:contributor

• Andrew Hale Feinstein

Statement dc:rights

• IN COPYRIGHT. For more information about this rights statement, please visit http://rightsstatements.org/vocab/InC/1.0/

Language dc:language

English

Identifier

https://oasis.library.unlv.edu/rtds/1176

OAI identifier oai:identifier

oai:oasis.library.unlv.edu:rtds-2175