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Royal Roads University

Empowering Leadership: A Participatory Inquiry into Enhancing Leader Self-Efficacy at M.O.S.A.I.C

Abstract

dc:description.abstract

This thesis focuses on the perspectives of coordinators and managers within an immigrant and refugee settlement organization named M.O.S.A.I.C. (Multi-lingual Orientation Service Association for Immigrant Communities), aiming to understand their suggestions for enhancing leader self-efficacy (LSE). Working with the methodology of action research, this study employed PhotoVoice interviews, focus groups, and an anonymous survey to inform the development of recommendations. The study adhered to established ethical principles, including those outlined by Royal Roads University, guiding the entire research process. This study investigates strategies to enhance leader self-efficacy (LSE) among coordinators and managers within M.O.S.A.I.C. Participants in the focus groups, PhotoVoice sessions, and surveys articulated twenty-five recommendations that coalesce around four overarching themes to enhance LSE at M.O.S.A.I.C. Theme 1 focuses on the need for tailored leadership training, including personalized growth plans and specialized programs addressing self-efficacy needs. Theme 2 emphasizes the importance of internal support and resources, advocating for increased financial allocations, streamlined processes, and community-building initiatives. Communication and collaboration, explored in Theme 3, highlight the significance of open dialogue, transparent communication channels, and technological enhancements. Finally, Theme 4 examines organizational culture and values, urging the promotion of inclusion, environmental responsibility, and a positive leadership culture. These findings provide a roadmap for fostering LSE, encouraging collaboration, and nurturing a supportive organizational environment within M.O.S.A.I.C. Keywords: Leadership effectiveness, leader self-efficacy, action research, M.O.S.A.I.C., organizational development, not-for-profit.

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Koch, Laurie
Advisor dc:contributor.advisor
  • Etmanski, Catherine

Subjects

dc:subject × 1

Rights

Language dc:language.iso
en_US

Identifiers

dc:identifier.*
OAI identifier oai:identifier
oai:null:10613/27863

Chain of custody

source
Harvested from
Royal Roads University
Base URL
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Last updated
2026-07-27
Source record
OAI-PMH GetRecord
citation

Koch, Laurie. Empowering Leadership: A Participatory Inquiry into Enhancing Leader Self-Efficacy at M.O.S.A.I.C. 2024. https://hdl.handle.net/10613/27863