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Royal Roads University

Enhancing a Nonprofit Organization’s Capacity to Provide Service and Advocacy to Women: A Participatory Action Research with Zonta Club of Victoria

Abstract

dc:description.abstract

This action-oriented research inquiry explores how Zonta Club of Victoria (Zonta), a nonprofit organization in Victoria, British Columbia, might enhance its capacity to provide service and advocacy to women. Through applying the participatory action research (PAR) methodology and abiding by the ethical standards of Canada’s Tri-Council policy for research, the inquiry engages members of Zonta in a series of interviews followed by a brainstorming session. This inquiry also incorporates beneficiaries’ voices through interviews with representatives of partner organizations. Participants shared their perspectives on the organization’s present state and co-created strategies to transform Zonta and reinforce its mission. The literature review of the inquiry covers studies on gender inequalities, challenges that nonprofits face, nonprofit capacity dimensions, and leadership approaches. Research findings and conclusions insinuate opportunities for developing Zonta’s capacity across various dimensions with a focus on recruiting, diversifying, and engaging volunteers, branding, incorporating the intersectionality lens in planning, and adopting trauma-informed leadership to address burnout across members.

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Orom, Randa
Advisor dc:contributor.advisor
  • Cady, Phil

Subjects

dc:subject × 1

Rights

Language dc:language.iso
en_US

Identifiers

dc:identifier.*
OAI identifier oai:identifier
oai:null:10613/27672

Chain of custody

source
Harvested from
Royal Roads University
Base URL
www.viurrspace.ca/server/oai/request
Last updated
2026-07-27
Source record
OAI-PMH GetRecord
citation

Orom, Randa. Enhancing a Nonprofit Organization’s Capacity to Provide Service and Advocacy to Women: A Participatory Action Research with Zonta Club of Victoria. 2023. https://hdl.handle.net/10613/27672