Back to search

Rowan University

Marketing plans for convention and visitors bureaus: a content analysis

Abstract

dc:description.abstract

<p>The major purpose of this study was to identify convention sales marketing and public relations trends by conducting a content analysis of the tactics in CVB convention marketing plans. By identifying both the common and unique public relations elements in marketing plans, CVBs can draw a relationship between public relations tactics and the success of reaching their mission statements in their own marketing plans.</p> <p>Five cities' convention and visitors bureaus in the Eastern region of the U.S. were selected. These cities are Atlanta, Boston, Chicago, Philadelphia and Washington, D.C. The researcher obtained three complete marketing plans, one telephone interview and one marketing plan summary. The researcher then constructed a matrix by which to analyze the trends in the marketing and public relations tactics.</p> <p>The following conclusions were found:</p> <p>(a) Familiarization trips appear to be the most obvious trend. Four out of five marketing plans included this as a tactic.</p> <p>(b) The CVBs' web sites were not included as a marketing or public relations tactic.</p> <p>(c) No methods of feedback were identified in four out five marketing plans.</p> <p>(a) Familiarization trips appear to be the most obvious trend. Four out of five marketing plans included this as a tactic.</p> <p>(b) The CVBs' web sites were not included as a marketing or public relations tactic.</p> <p>(c) No methods of feedback were identified in four out five marketing plans.</p>

Degree

thesis:*
Name thesis:degree_name
M.A. in Public Relations
Level thesis:degree_level
Thesis
Discipline thesis:degree_discipline
Public Relations & Advertising
Year dc:date.available
2002

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Kennedy, Kelli
Contributors dc:contributor
  • Litwin, Larry

Subjects

dc:subject × 2

Identifiers

dc:identifier.*
Repository record dc:identifier
https://rdw.rowan.edu/etd/1462
OAI identifier oai:identifier
oai:rdw.rowan.edu:etd-2462

Chain of custody

source
Harvested from
Rowan University
Base URL
rdw.rowan.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Kennedy, Kelli. Marketing plans for convention and visitors bureaus: a content analysis. Thesis thesis, 2002. https://rdw.rowan.edu/etd/1462