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Rowan University

Use of online technologies by higher education public relations practitioners and practitioners' perceived preference for their use by their institutions' audiences

Abstract

dc:description.abstract

<p>The purpose of this study was to determine the relationship between the use of online technologies by university public relations specialists, and the PR professionals' perceived preference for their use by media, internal and external audiences. The research also looked at other aspects of online technology use by university practitioners such as Web site content and emerging technologies.</p> <p>The researcher collected primary data through a cross-sectional, self-administered questionnaire, designed for this study. The author gathered information for the survey from a literature review of Rowan University databases, scholarly journals, books and Internet searches. The survey contained Likert scale type questions, yes/no questions, and a comment section after each question. The researcher mailed questionnaires to public relations directors of 49 public colleges and universities, and 28 practitioners responded.</p> <p>The research supported the hypothesis that there is a relationship between the use of online technologies and the practitioners' perceived preference of certain audiences. For internal audiences, 71% of practitioners use online technologies, and 70% perceive internal audiences prefer them. For external audiences, 31% of practitioners use online technologies, and 40% perceive the external audiences prefer them. For media, 49% of practitioners use online technologies, and 54% perceive media prefer them.</p>

Degree

thesis:*
Name thesis:degree_name
M.A. in Public Relations
Level thesis:degree_level
Thesis
Discipline thesis:degree_discipline
Public Relations & Advertising
Year dc:date.available
2004

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Hegel, Mary Elizabeth Erwin
Contributors dc:contributor
  • Fulginiti, Anthony

Subjects

dc:subject × 2

Identifiers

dc:identifier.*
Repository record dc:identifier
https://rdw.rowan.edu/etd/1159
OAI identifier oai:identifier
oai:rdw.rowan.edu:etd-2159

Chain of custody

source
Harvested from
Rowan University
Base URL
rdw.rowan.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Hegel, Mary Elizabeth Erwin. Use of online technologies by higher education public relations practitioners and practitioners' perceived preference for their use by their institutions' audiences. Thesis thesis, 2004. https://rdw.rowan.edu/etd/1159