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Rowan University

Understanding the impact of special events: a look at one company's annual event

Abstract

dc:description.abstract

<p>This study examines large-scale corporate entertainment to gain an understanding of the measurable impact companies who host these events receive in return. More specifically, the researcher studied one company's Appreciation Day event and collected data on how its 320 customers and suppliers felt about the company after the event and what facets of the event impacted attendees most.</p> <p>Attendees were asked to participate in data collection for the research through a pen and paper survey. Responses were tabulated using Statistical Package for the Social Sciences (SPSS) software. For further understanding of the survey results, an eleven-person focus group was held to generate discussion on key topics.</p> <p>Findings indicate that the large-scale special event favorably impacted the attendees' company perceptions, established the company as an industry leader and strengthened the relationships between attendees and their company contacts. Results also show that networking opportunities, followed by smooth execution of the event and refreshments, topped the list of event success factors.</p>

Degree

thesis:*
Name thesis:degree_name
M.A. in Public Relations
Level thesis:degree_level
Thesis
Discipline thesis:degree_discipline
Public Relations & Advertising
Year dc:date.available
2005

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Harduk, Eileen M.
Contributors dc:contributor
  • Basso, Joseph

Subjects

dc:subject × 2

Identifiers

dc:identifier.*
Repository record dc:identifier
https://rdw.rowan.edu/etd/1011
OAI identifier oai:identifier
oai:rdw.rowan.edu:etd-2011

Chain of custody

source
Harvested from
Rowan University
Base URL
rdw.rowan.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Harduk, Eileen M.. Understanding the impact of special events: a look at one company's annual event. Thesis thesis, 2005. https://rdw.rowan.edu/etd/1011