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Rochester Institute of Technology

The Determinants and implications of customer satisfaction and loyalty in web-based commerce: An Empirical analysis

Degree

thesis:*
Name thesis:degree_name
Information Sciences and Technologies (MS)
Level thesis:degree_level
Thesis

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Otim, Samuel
Contributors dc:contributor
  • Rayno Niemi

Identifiers

dc:identifier.*
Repository record dc:identifier
https://repository.rit.edu/theses/7053
OAI identifier oai:identifier
oai:repository.rit.edu:theses-8058

Chain of custody

source
Harvested from
Rochester Institute of Technology
Base URL
repository.rit.edu/do/oai/
Last updated
2026-07-27
Source record
OAI-PMH GetRecord
related terms
citation

Otim, Samuel. The Determinants and implications of customer satisfaction and loyalty in web-based commerce: An Empirical analysis. Thesis thesis, https://repository.rit.edu/theses/7053