Stakeholder value network analysis for the mobile services ecosystem

The mobile services ecosystem has evolved and continues to evolve at a rapid pace adjusting to the different players competing to be part of the value creation and capture. This thesis attempts to capture a holistic view of the entire ecosystem and performs a stakeholder value network analysis on the ecosystem and its members. The qualitative model lists, maps and identifies the stakeholders and the monetary, goods / services, information, participation and public benefit value flows between the stakeholders in the ecosystem. The quantitative model attaches numerical values to the different value flows based on a characterization of needs and the importance of the sources fulfilling those needs and creates a value network that is then analyzed to produce relative importance of stakeholders from various perspectives and a ranking of the importance of different types of direct and indirect value flow loops in the system thus creating a framework for strategic ecosystem analysis.

Department dc:contributor.department

System Design and Management Program.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2009

Author dc:creator

• Arvind, A. S. (Amarnath Sury)

Advisor dc:contributor.advisor

• Edward F. Crawley.

• System Design and Management Program.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/57767

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/57767