Air time : another measure of the quality of passenger service

The proposal of a new metric called "Air Time" and its various components, show the advantage of having a broader perspective of the travel process of airline passengers. Travel time is basically affected by three different factors. These factors are the length of the flight, the frequency of the flight and the day on which this flight is operated. Particular attention is paid to the ground side component of the Air Time and on how this component is affected by the three variables mentioned above. The Air Time offers the possibility of making comparisons of the different parts of the travel process while looking at the whole picture of it. These comparisons range from comparing two airlines operating on the same route to compare the performance of the different stages of the travel process in different times. The relation of these three variables to the Air Time is well determined and statistical analysis is done in order to show how each of these variables affects the Air Time and its various components. As a result of the statistical analysis, at the end is possible to estimate the ground side component of the Air Time for a given flight based on its haul, frequency and day of operation. among airlines.

Department dc:contributor.department

Massachusetts Institute of Technology. Technology and Policy Program.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2006

Author dc:creator

• Blake Betancourt, Juan Jamie

Advisor dc:contributor.advisor

• Arnold I. Barnett.

• Technology and Policy Program.
• Electrical Engineering and Computer Science.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/38331

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/38331