Online Mingling: Supporting Ad Hoc, Private Conversations at Virtual Conferences

Even though today’s videoconferencing systems are often very useful, these systems do not provide support for one of the most important aspects of in-person meetings: the ad hoc, private conversations that happen before, after, and during the breaks of scheduled events–the proverbial hallway conversations. Here we describe our design of a simple system, called Minglr, which supports this kind of interaction by facilitating the matching of conversational partners. We describe two studies of this system’s use at two virtual conferences with over 450 total participants. Our results provide evidence for the usefulness of this capability, showing that, for example, 81% of people who used the system successfully thought that future virtual conferences should include a tool with similar functionality. We believe that similar functionality is likely to be widely implemented in many videoconferencing systems and to increase the feasibility and desirability of many kinds of remote work and socializing.

Name thesis:degree_name

Master

Department dc:contributor.department

Sloan School of Management

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2024

Author dc:creator

• Song, Jaeyoon

Advisor dc:contributor.advisor

• Malone, Thomas W.

Statement dc:rights

• In Copyright - Educational Use Permitted
• Copyright retained by author(s)

Licence dc:rights.uri

• https://rightsstatements.org/page/InC-EDU/1.0/

Handle dc:identifier.uri

https://hdl.handle.net/1721.1/156016

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/156016