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Massachusetts Institute of Technology

Design for humanity : a design-phase tool to identify and assess inadvertent effects of products and services

Abstract

dc:description.abstract

Products and services are created by makers of various backgrounds and different degrees of understanding of design methodology. At best, makers use human-centred methodologies that narrow down the target users to a set of needs. Solutions are designed out of that narrowed set of needs, tested against that set of needs and put into production. There is very little incentive and effort to examine the potential inadvertent effects that a solution may have on the user, their community, and the society as a whole once it's placed into the real world. In this thesis, I created a framework that would help makers evaluate the effects a proposed product or service is going to have on the user and society. This framework is meant to be used as a tool to help evaluate potential solutions before production. It breaks down the analysis of potential inadvertent effects into smaller pieces, allowing the makers to analyze how their solution may interact with the world on an individual, communal, and societal level. The intention of the framework is to surface both beneficial and detrimental inadvertent effects and inspire action for the maker.

Degree

thesis:*
Name thesis:degree_name
Master
Department dc:contributor.department
Massachusetts Institute of Technology. Integrated Design and Management Program
Grantor dc:publisher
Massachusetts Institute of Technology
Year dc:date.issued
2020

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Leung, Jennifer Chung Yan.
Advisor dc:contributor.advisor
  • Matthew S. Kressy.

Subjects

dc:subject × 3

Rights

dc:rights
Statement dc:rights
  • MIT theses may be protected by copyright. Please reuse MIT thesis content according to the MIT Libraries Permissions Policy, which is available through the URL provided.
Language dc:language.iso
eng

Identifiers

dc:identifier.*
Handle dc:identifier.uri
https://hdl.handle.net/1721.1/145241
OAI identifier oai:identifier
oai:dspace.mit.edu:1721.1/145241

Chain of custody

source
Harvested from
MIT
Base URL
dspace.mit.edu/oai/request
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
citation

Leung, Jennifer Chung Yan.. Design for humanity : a design-phase tool to identify and assess inadvertent effects of products and services. Massachusetts Institute of Technology, 2020. https://hdl.handle.net/1721.1/145241