Simpatia and Perceptions of Healthcare Mistreatment among Latino and Anglo Women

Past research has examined perceptions of mistreatment in the context of healthcare professional-patient relationships, but the majority of the literature has focused primarily on racial and ethnic differences. Guided by Betancourt's Model for the Study of Culture, the aim of this research was to examine the role of culture and its association with perceptions of healthcare mistreatment among Latino and Anglo women. Specifically, this study investigated ethnic differences in perceptions of healthcare mistreatment through the investigation of simpatía, a cultural script that stresses interpersonal harmony and personal characteristics such as being likeable and easy going. The study also found ethnic differences in the level of reported simpatía between Latino and Anglo participants. The study found that simpatía was related to specific instances of mistreatment, in that Simpatía was positively correlated with communication related instances of mistreatment for Anglos and negatively correlated for Latinos. This study could inform healthcare interactions and provide a better understanding for healthcare providers researching appropriate ways of communicating with their patients.

Name thesis:degree_name

Master of Arts (MA)

Level thesis:degree_level

Thesis

Discipline thesis:degree_discipline

Psychology

Year

2013

Author dc:creator

• Mendez, Andres Gilberto

Contributors dc:contributor

• Betancourt, Hector
• Chavez, David V.
• Flynn, Patricia M.

• Psychology
• Healthcare Disparities; Hispanic American;
• Healthcare mistreatment
• Latino women
• Anglo women
• Sympatia

Statement dc:rights

• This title appears here courtesy of the author, who has granted Loma Linda University a limited, non-exclusive right to make this publication available to the public. The author retains all other copyrights.

Language dc:language

English

Repository record dc:identifier

https://scholarsrepository.llu.edu/etd/137

OAI identifier oai:identifier

oai:scholarsrepository.llu.edu:etd-1136