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East Tennessee State University

A Case Study of the Effects of a Web Interface Redesign Based on Usability Guidelines.

Abstract

dc:description.abstract

<p>Usability guidelines for user interface (UI) design formulated by Nielsen and other authorities were used to redesign the web interface for a web based distance education course. The website's original UI, as judged by a group of web design professionals, violated standard guidelines for usability, readability, learnability, consistency, efficiency of use and flexibility. The original and redesigned UIs were tested using thinking aloud testing, a user satisfaction survey, and usability inspection. The results of user testing and heuristic evaluation suggest that the use of these guidelines in website redesign had a positive impact on user performance. A more conclusive result would have required a larger sample size and a redesigned testing protocol that varied the order in which participants worked with the old and redesigned interfaces.</p>

Degree

thesis:*
Name thesis:degree_name
MS (Master of Science)
Level thesis:degree_level
Thesis - unrestricted
Discipline thesis:degree_discipline
Computer and Information Science
Year dc:date.issued
2011

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Bhattacharya, Paromita

Subjects

dc:subject × 7

Rights

dc:rights
Statement dc:rights
  • Copyright by the authors.

Identifiers

dc:identifier.*
Repository record dc:identifier
https://dc.etsu.edu/etd/1320
OAI identifier oai:identifier
oai:dc.etsu.edu:etd-2511

Chain of custody

source
Harvested from
East Tennessee State University
Base URL
dc.etsu.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Bhattacharya, Paromita. A Case Study of the Effects of a Web Interface Redesign Based on Usability Guidelines.. Thesis - unrestricted thesis, 2011. https://dc.etsu.edu/etd/1320