Improving service delivery at a public health care clinic through a quality management system : the case of Hartebeeskop Clinic in Elukwatini, Mpumalanga

Shandu, Sibahle

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Durban University of Technology

Improving service delivery at a public health care clinic through a quality management system : the case of Hartebeeskop Clinic in Elukwatini, Mpumalanga

dc:creator Shandu, Sibahle

dc:date2025

Abstract

dc:description

This work is submitted in fulfilment of the requirements of the degree of Master of Management Sciences Specialising in Quality Management at the Durban University of Technology, Durban, South Africa, 2024.

Author and committee

dc:creator, dc:contributor.*

Author dc:creator: Shandu, Sibahle
Contributors dc:contributor: Ramchander, Manduth

Subjects

dc:subject × 7

Rights

Language dc:language: en

Identifiers

dc:identifier.*

Identifier: https://doi.org/10.51415/10321/5927
OAI identifier oai:identifier: oai:openscholar.dut.ac.za:10321/5927

Chain of custody

source

Harvested from: Durban University of Technology
Base URL: openscholar.dut.ac.za/server/oai/request
Last updated: 2026-07-27
Source record: OAI-PMH GetRecord

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citation

Shandu, Sibahle. Improving service delivery at a public health care clinic through a quality management system : the case of Hartebeeskop Clinic in Elukwatini, Mpumalanga. 2025. https://hdl.handle.net/10321/5927

Improving service delivery at a public health care clinic through a quality management system : the case of Hartebeeskop Clinic in Elukwatini, Mpumalanga

Abstract

Author and committee

Subjects

Rights

Identifiers

Chain of custody

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