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Durban University of Technology

The role of customer service training in the hospitality sector : a case of the Wild Coast Sun Hotel

Abstract

dc:description

Submitted in full requirement for Master’s in Hospitality and Tourism and at Durban University of Technology, 2022.

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Gunpath, Seshini
Contributors dc:contributor
  • Lourens, Melanie Elizabeth
  • Lourens, Melanie

Subjects

dc:subject × 3

Rights

Language dc:language
en

Identifiers

dc:identifier.*
OAI identifier oai:identifier
oai:openscholar.dut.ac.za:10321/4510

Chain of custody

source
Harvested from
Durban University of Technology
Base URL
openscholar.dut.ac.za/server/oai/request
Last updated
2026-07-27
Source record
OAI-PMH GetRecord
citation

Gunpath, Seshini. The role of customer service training in the hospitality sector : a case of the Wild Coast Sun Hotel. 2022. https://hdl.handle.net/10321/4510