An assessment of the impact of quality standards on the business performance of small, medium and micro-sized enterprises in KwaZulu-Natal : selected cases in the Durban Metropolitan area

Submitted in fulfillment of the requirements of the degree of Master of Management Sciences in Business Administration, Durban University of Technology, Durban, South Africa, 2019.

Author dc:creator

• Mkhize, Phindile Buyile

Contributors dc:contributor

• Matsiliza, Noluthando S.
• Nombela-Mseleku, N.

• SMMEs
• Quality standards
• SANS 9001 / ISO 9001
• Diesel fuel products
• Quality control--Standards
• Small business--South Africa--Management
• Total quality management--South Africa
• Performance--Measurement

Language dc:language

en

Identifier

https://doi.org/10.51415/10321/4381

OAI identifier oai:identifier

oai:openscholar.dut.ac.za:10321/4381