Monitoring and evaluating the effectiveness of business operational strategies that enhance competitive advantage for facility management companies : a case study of ten (10) facility management companies in Gauteng, South Africa

Submitted in fulfillment of the requirements of the degree of Doctor of Philosophy in Management Sciences, Durban University of Technology, Durban, South Africa, 2019.

Author dc:creator

• Naidoo, Povendran

• Facilities management (FM)
• Building management
• Building-service employees
• Facility management--South Africa
• Organizational effectiveness--Evaluation
• Building management--South Africa
• Cleaning personnel--South Africa
• Business planning

Language dc:language

en

Identifier

https://doi.org/10.51415/10321/4240

OAI identifier oai:identifier

oai:openscholar.dut.ac.za:10321/4240