An investigation of how South African Small and Medium Enterprises use ICT and dynamic capabilities to achieve competitive advantage

This study sets out to investigate how South African Small and Medium Enterprises (SMEs) use Information and Communication Technology (ICT) and Dynamic Capabilities (DCs) to achieve competitive advantage in a changing business environment. The study explores the purposes for which South African SMEs use ICT in a changing environment, as well as the types of organisational capabilities or DCs that can significantly impact on competitive advantage within the SMEs. This study examines the contingent effect of firm size and age on the ICT capabilities, ICT utilisation, and absorptive and innovative capabilities of South African SMEs.

Grantor dc:publisher.institution

Department of Information Systems

Year dc:date.issued

2011

Author dc:creator

• Adeniran, Tejumade Victoria

Advisor dc:contributor.advisor

• Johnston, Kevin

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/11427/10002

OAI identifier oai:identifier

oai:open.uct.ac.za:11427/10002